The Decoratum Experience

People from all over the world visit Decoratum, often after reading about us in publications such as 'The New York Times', Russia's edition of 'Harper's Bazaar' or London's "Wallpaper" Magazine or perhaps after seeing us on TV. One of the most common responses we hear is: "You should charge an entrance fee - this is better than any museum!"

As tempting as this may sound, we at Decoratum would never dream of charging because it would be contrary to one of our core beliefs: "Good design is not a luxury; it is an essential" and the more people who are able to Experience it in our galleries, the better. We have fantastic designs priced from £500 to £250 000 so almost everyone has an opportunity to take a piece home.

Each person who visits us is greeted warmly and given the opportunity to browse our galleries without pressure although we are always on hand to offer expert advice or answer any questions. At Decoratum, we have over 65 years' experience in design.

We also know that not every visitor to Decoratum is a buyer but each visitor is treated as if they were our biggest client.

If we don't have what you are looking for, we are always happy to refer you to someone who can, even if it means sending you to our competition! What is important is that when you leave our galleries, you leave happy.

When you visit our galleries or our website, each piece is labelled with a description and a price; we don't do 'POA'. Unlike so many galleries and dealers, we don't keep a 'secret' price list that is quietly referred to so you don't need to feel like you are being charged on the basis of how well dressed you are or which interior design firm you represent; all the information is available, up front, for an informative and transparent shopping experience.

Service excellence is something else you will find at Decoratum; another reason why we have such a large client base of repeat buyers.

We keep all our clients fully informed during the buying process with regular updates on purchase progress and shipping. We can arrange transport quotes and the shipping process on your behalf at no extra charge - just part of The Decoratum Experience.

What we believe in:

• Good design is not a luxury; it is an essential
• Carefully choosing each piece; if something does not sell in our gallery, would we be happy to have it in our own home? The answer to this is always "yes"
• Not being 'hung up' on designers or 'names'. While it is always good to have a piece by a famous designer with pages of provenance, we are more interested in the design itself; we have a number of items that we purchased without having any idea who made them because we fell in love with the design
• Providing our buyers with a large selection of excellent, quirky, unusual or unique designs
• Service excellence and an unforgettable Decoratum Experience